We'd love to hear from you
Whether you have a question about how IgramHub works, need assistance with a download, want to report a bug, or have a suggestion for a new feature — we'd love to hear from you. Our team typically responds within 24 hours on business days.
Before reaching out, you may want to check our FAQ page for answers to common questions. Most issues, such as download failures or URL formatting problems, are covered there. If you still need assistance, the contact form below is the fastest way to reach us.
IgramHub is a free Instagram downloader that lets you save Reels, videos, and photos in original quality. We've served over 100,000 downloads across more than 100 countries, and we take user feedback seriously. Every message we receive helps us improve the service — whether it's a feature request, a bug report, or just a suggestion for how we can make IgramHub better. Your privacy is important to us: we don't store any personal information from contact submissions beyond what's needed to respond to your inquiry.
For the fastest response, please include as much detail as possible in your message — including the Instagram URL you were trying to download, the browser and device you're using, and any error messages you encountered. This helps our team diagnose and resolve issues quickly. If you're reporting a download failure, double-check that the Instagram profile is set to public, as private accounts cannot be downloaded.
Common topics users contact us about include: how to download Instagram Reels, what to do when a download fails, questions about file formats (MP4/JPEG), download speed issues, and general inquiries about our privacy policy. Many of these are already answered on our FAQ page, so be sure to check there first. For everything else, the form below is ready for you. We read every message personally and do our best to respond promptly.
Have a question, suggestion, or need help? Send us a message and we'll get back to you.